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Digital Retail Solutions - SO Tracker

Tracks customers' Special Orders in Store Operations from initial order entry through delivery to the customer. This includes all items required to fill backorders, work orders, and layaways. SO Tracker includes DRS Status Window and AutoGen (when purchased for multi-store HQ environments).

  • Monitor all open work orders, layaways, and backorders with out of stock items

  • Quickly create on-the-fly special order items in Store Operations POS

  • View supplier information including phone, email and website link

  • Track action items on sales orders including deposit, order status, need to order, receipt status, and delivery

  • Maintain a customer contact log of phone, email or fax attempts

  • Track special orders by store location when used in an HQ environment

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